Refund Policy

The Anchor and Love membership starts with a free trial. You will not be charged during the trial, and you can cancel before it ends at no cost. If you do not cancel, the membership begins at USD $9.99 per month.

If you are not satisfied with your membership, you may request a full refund of your most recent payment within 14 days of that charge. We will refund it in full.

To request a refund, email us at hello@anchorandlove.com with the email address on your membership. Approved refunds are returned to your original payment method through Stripe, our payment processor, usually within 5–10 business days.

You can cancel at any time from the Subscription page inside the app, which opens your secure Stripe billing portal. Cancelling stops all future charges. You keep full access until the end of the billing period you have already paid for — nothing is cut off early.

Monthly renewal charges outside the 14-day window are generally non-refundable, because you keep access for the full period you paid for. If something went wrong — a duplicate charge, a billing error, or a renewal you genuinely did not intend — contact us at hello@anchorandlove.com and we will review it fairly.

Your membership is sold by Lisa Lounsbury, trading as Anchor and Love. Card payments are processed securely by Stripe; we never see or store your card details. All refund requests and billing questions are handled directly by us at hello@anchorandlove.com.

Email hello@anchorandlove.com for any refund or billing question. See also our Terms & Conditions.